Common Questions about Criminal Record Checks

Q/ How do I complete a Criminal Record Check?

Complete the government’s online eCRC process as follows:

  1. Go to the Criminal Records Review Program’s eCRC page
  2. Note: You are encouraged to use a home computer (not a tablet or smart phone), and IE Explorer has been identified as a preferred browser.
  3. Review the instructions thoroughly
  4. Enter the Access Code: 4BU98F6N6B
  5. Select “Request a New Criminal Record Check”
  6. When asked for “Position” enter “Registrant”

Q/ What do I do if I can’t complete the online eCRC process?

If you are unable to complete the online eCRC process, the system will direct you to a page stating the following “The system could not complete your request to initiate a criminal record check online”. Please proceed to print this page using the “print” button at the bottom of the page. The third page of the form must be completed and sent to the College. The College (the requesting organization) must sign the form after verifying your identity. Accordingly, in addition to sending the College the signed form, we require TWO copies of government issued photo identification. After verifying your identity, the College will submit the form on your behalf.

If you are unable to submit a request online, please contact the College for further instruction.

Q/ Can I share the results of a completed Criminal Record Check that I did for another organization or regulator?

Yes, do so by following the instructions above for the eCRC process, and for step #5 select “Share the result of a completed Criminal Record Check.”

Q/ How long does the Criminal Record Check take to process?

Generally, the processing time for the Criminal Records Check by the Ministry of Justice is relatively quick through the online eCRC process, and can take up to 4-6 weeks.  *Update* (May 2021) ~ The College has been notified that the Criminal Records Review Program is currently experiencing delays in the processing of all criminal record checks.  At this time – registrants and applicants can anticipate roughly 8-12 weeks for their criminal record checks to be processed. 

Q/ How often must I complete a Criminal Record Check?

Under the Criminal Records Review Act, professionals “working with children directly or having or potentially having unsupervised access to children in the ordinary course of employment or in the practice of an occupation” are required by the Ministry of Justice to undergo a criminal record check every five (5) years. This includes all registrants of the College of Naturopathic Physicians of BC.